3) Calmly confront
Great, now you’ve identified the source of the conflict.
Now that you’ve done this resist the urge to blame, drop the subject, or apologize. It’s always good to admit fault where possible but it’s important to do it correctly.
Next, we confront the situation. Notice, I didn’t say person. The act of confronting a person holds too much emotional sway on how you communicate and the preface of how you will communicate.
Regardless of who is at fault (if anyone), no one likes to be made wrong.
When people are made to feel wrong or at fault, the ego bristles, and they feel attacked.
Your reply to the person should address the issue without conveying blame.
E.g. The last time we talked there was a disagreement, I don’t want this to come between us so can you help me understand your side so we can resolve this together?
4) Work together
You’ve now done the most important thing, you’ve taken the first step in a situation no one wanted to address.
You’ve not only addressed the elephant in the room to clear the air but you’ve also shown a great deal of understanding and proven that solving the issue and repairing the relationship is more important than who was right or wrong.
This has set a new standard for your relationship and has opened doors for a deeper connection and more sharing if you want it.
Working together can be challenging as your emotions may flare-up in this process, just remember to stay calm and emotionally objective. Consider their point of view as well as yours.
At this stage, emotional objectivity is most important. Use the previous steps as you work together and do the required work.
Sometimes things don’t always work out. Even if you follow all of the steps above they only work if the other person is willing to meet you halfway.
Some people are pig-headed or too stubborn to try and resolve the issue.
These people are like immovable objects. They refuse to budge or concede any ground on the issue.
With that said, I’ll leave you with a question to prompt thought about these people if they exist in your life.
If you’re willing to do the difficult thing to strengthen your relationship with someone and address the conflict but they are not, is it worth keeping a relationship that is one-sided?
If this relationship is very important to you and you are determined to make it work then go back and go through steps 1 and 2 again. Once you get to step three it’s time to tweak the intent of your message.
If you’ve attempted to resolve the issue together and this feeling isn’t being reciprocated, it’s important that the other person knows how that affects you. Mention how it makes you feel, in a non-attacking and non-judgemental format.
The other person may be oblivious until you do.
If you found this post helpful and want to hear more about similar subjects, let me know in the comments below.